Quality AssuranceSeeking superiority and leadership in the business fields like the Industrial or Commercial field requires high quality standards in which we follow:-
• We follow SOP “Standard Operation Procedures” in order to keep our standards and service outstanding quality.
• Performing the required tasks in strict and bounded time frames.
• We pay more attention to the hidden details that saves our client’s cost.
• Before the execution of any task, we always keep plan “B” prepared to be ready for any unexpected and expected situations.
• Client's confidentiality is crucial and constitutes high priority to us.
• Following-up the implementation of our clients’ tasks and keep them up to date. Periodically providing our clients with weekly, monthly, and annually reports.
• Providing our clients with a crystal clear picture of their matters and presenting all the applicable options followed by our recommendation.
By following the above mentioned quality standards in addition to the other specific standards related to our internal departments; we manage to achieve our clients' goals with high performance. Committing mistakes is not an option for our people.
In order to follow these standards, we obligate ourselves with KPIs in our deal with our clients, and we also apply KPIs internally with our people.